SHIPPING & REFUNDS

SHIPPING POLICY

Pre-orders for the Urbane Face Cover is assembled out of our Los Angeles factory and requires approximately 2-3 weeks for production and shipping. While you wait for your package to arrive, you will receive an email notification to update you along the way. 

Once your item(s) is shipped, your order should arrive in approximately 3-5 business days. 

REFUND POLICY

There are no refunds during COVID-19, but we can credit your account towards another product in-store. Please contact us with any questions or concerns. We are happy to help you resolve any issues you may have. 

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©2020  BY URBANE LUGGAGE.  ALL RIGHTS RESERVED. 

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